c77bd Privacy Policy – How We Handle Your Data

Your personal data is handled with care, transparency and respect at c77bd.

Last updated: 1 January 2026. This Privacy Policy applies to all users of c77bd.

1. Introduction

c77bd ("we", "us", "the Platform") is committed to protecting the privacy and personal data of all users who access or interact with our services at https://c77bd.app. This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, who we may share it with, and what rights you have over your own data. This Policy applies to all players and visitors of the c77bd Platform regardless of how they access it — whether through a mobile browser on an Android or iOS device, a desktop browser, or any other means of access.

We take data privacy seriously. We do not sell your personal data to third parties. We do not use your data for advertising purposes unrelated to c77bd's own services. This Policy is written in plain language because we believe you have the right to understand exactly how your information is used — without having to work through pages of legal jargon to find the answer.

Your Consent: By registering an Account or continuing to use the c77bd Platform after this Policy has been published, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree to these terms, please do not use the Platform.

2. Information We Collect

We collect the minimum personal information necessary to provide a safe, compliant and enjoyable service. The categories of data we collect are listed below.

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Identity Data
Full name, date of birth, gender, national ID number or passport number provided during registration or KYC verification.
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Contact Data
Bangladeshi mobile number used as your Account identifier and primary contact channel for OTPs and security notifications.
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Financial Data
Payment method identifiers (bKash wallet number, Nagad number, etc.), transaction amounts in BDT, deposit and withdrawal history. We do not store full card numbers.
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Usage Data
Games played, bets placed, session durations, bonus activity, and in-game preferences collected to improve your experience and comply with responsible gaming obligations.
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Technical Data
IP address, browser type and version, device type and operating system, screen resolution, referring URL, and session timestamps used for security monitoring and fraud prevention.
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Location Data
Country-level location derived from your IP address, used to apply appropriate service restrictions. We do not collect GPS-level location data from your device.

3. How We Use Your Information

We use the personal data we collect only for the purposes described below. We do not use your data in ways that are incompatible with these purposes without your prior consent.

  • Account creation and management: To register your Account, verify your identity, process your deposits and withdrawals, and communicate account-related updates to your registered mobile number.
  • Service delivery: To provide access to the games, betting markets and other features of the c77bd Platform that you have requested to use.
  • Compliance and fraud prevention: To comply with applicable anti-money-laundering (AML) obligations, KYC requirements and responsible gaming regulations, and to detect, investigate and prevent fraudulent or unlawful activity on the Platform.
  • Platform improvement: To analyse aggregated, anonymised usage patterns to improve the performance, stability and game selection of the Platform for all users.
  • Responsible gaming: To monitor your gaming activity for signs of problem gambling and to provide you with responsible gaming tools, alerts and support resources at appropriate times.
  • Customer support: To receive, process and respond to your support requests, complaints and account queries submitted by email to [email protected].

We process your personal data only where we have a lawful basis for doing so. The legal bases we rely on are set out below.

  • Contractual necessity: Processing your identity, contact and financial data is necessary to perform the contract between you and c77bd — namely, to provide you with an Account and the gaming services you have signed up for.
  • Legal obligation: Processing for AML, KYC and responsible gaming compliance purposes is required by applicable law and regulation. We are legally obliged to retain certain transaction and identity records for a minimum period.
  • Legitimate interests: Processing usage and technical data to improve the Platform, maintain security and prevent fraud serves c77bd's legitimate business interests, provided those interests do not override your fundamental rights.
  • Consent: Where we rely on consent (for example, for optional marketing communications related to promotions), you have the right to withdraw that consent at any time by contacting [email protected].

5. Sharing Your Information

c77bd does not sell, rent or trade your personal data to any third party for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

All third parties with whom we share data are required to process it in accordance with applicable data protection principles and are prohibited from using it for any purpose beyond what we have specified.

  • Payment processors: We share the minimum financial data necessary with bKash, Nagad, Rocket, Upay and other approved payment partners to process your deposits and withdrawals. These partners are bound by their own regulatory obligations in Bangladesh.
  • Game software providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi receive session data necessary to deliver their games within the c77bd Platform. They do not receive your identity or payment data.
  • Regulatory and law enforcement authorities: We may share personal data with relevant authorities when required to do so by applicable law, court order, or regulatory instruction. Examples include anti-money-laundering disclosures required under Bangladeshi financial regulations.
  • Technology and security service providers: Fraud detection, security monitoring, platform hosting and infrastructure providers may process technical data on our behalf under strict data processing agreements.
We Never Sell Your Data: c77bd has never sold personal data to data brokers, advertising networks, or any other commercial entity. This is a firm commitment that applies regardless of any future changes in ownership or business structure.

6. Cookies and Tracking Technologies

c77bd uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit a website. They allow the Platform to remember your session, keep you logged in securely, and gather anonymised analytics data to help us understand how the site is being used.

You can control cookies through your browser settings. Disabling certain types of cookies may affect the functionality of the Platform — for example, disabling session cookies may prevent you from staying logged in between pages. We do not use cookies for cross-site advertising tracking.

  • Essential cookies: Required for the Platform to function. These include session authentication cookies, security tokens and load-balancing cookies. They cannot be disabled without breaking the service.
  • Analytics cookies: Used to collect anonymised data about how players navigate the Platform — which pages are visited most, how long sessions last, and where users encounter errors. This data is aggregated and cannot identify individual users.
  • Preference cookies: Used to remember your language setting, display preferences and other personalisation choices you have made within the Platform. Disabling these cookies will reset your preferences on each visit.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory or reporting requirements. The specific retention periods that apply to each category of data are determined by the nature of the data and the legal obligations that apply to it.

As a general guideline: active Account data is retained for the lifetime of your Account plus 5 years following Account closure; transaction and financial records are retained for a minimum of 7 years from the date of the transaction in compliance with financial record-keeping requirements; identity verification documents are retained for 5 years from the date of verification or Account closure, whichever is later. Data that is no longer required is securely deleted or anonymised.

8. Your Data Rights

You have rights over your personal data held by c77bd. To exercise any of the rights below, please contact us at [email protected] with your registered mobile number and a clear description of your request. We will respond within 30 days.

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Right of Access
You have the right to request a copy of the personal data c77bd holds about you, along with information about how it is being used and with whom it has been shared.
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Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Please note that rectification of identity data may require supporting documentation.
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Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal retention obligations — we cannot delete data we are legally required to keep.
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Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format so that you can transfer it to another service provider if you choose to do so.
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Right to Object
You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis. If you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

9. Data Security

c77bd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include SSL encryption for all data transmitted between your device and the Platform, secure password hashing, access controls that limit internal access to personal data on a need-to-know basis, and regular security assessments of the Platform's infrastructure.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, c77bd will notify affected users via their registered mobile number within a reasonable timeframe and will take immediate steps to contain and remediate the breach. No security system is completely impenetrable; however, we continuously monitor the Platform for vulnerabilities and apply security patches promptly.

10. Third-Party Links

The c77bd Platform does not contain links to external third-party websites. All navigation within the Platform remains within https://c77bd.app and its associated pages. If you independently navigate to a third-party site after leaving c77bd, please be aware that c77bd has no control over that site's content or privacy practices, and this Privacy Policy does not apply to any data you share with third-party websites.

11. Children's Privacy

The c77bd Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated Account. If you believe a person under 21 has registered on the Platform, please notify us at [email protected] and we will investigate promptly.

12. Changes to This Privacy Policy

c77bd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes to this Policy, we will notify you by sending a message to your registered mobile number and by displaying a prominent notice on the Platform for at least 14 days before the changes take effect.

The current version of this Privacy Policy is always accessible at https://c77bd.app/privacy-policy. The "Last updated" date shown at the top of this page indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any revision constitutes acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way c77bd handles your personal data, please contact our data support team. We aim to respond to all privacy-related enquiries within 5 business days. All communication is handled in both English and Bengali.

Data Support Email: [email protected]

Our support team is available 24 hours a day, 7 days a week, and responds in both English and Bengali. Please include your registered mobile number and a clear description of your privacy request in your message so we can assist you efficiently.

Your Privacy is Protected — Enjoy c77bd

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